Driver-first dispatch board
Assign jobs to drivers — not just trucks — with drag-drop routing across deliveries, swaps, pickups, and service runs.
Dispatch your trucks. Track every can. See what every job actually cost — GPS miles, drive time, dump fees, tied to the job and the customer. Bill it, collect it, and broker the overflow you'd otherwise turn away. One login runs the whole company.
Monday, Aug 3
Excern connects the decisions your team makes all day. Everyone works from the same customer, the same service terms, the same timeline, and the same financial record.
Capture the request and price it with history and rate cards in view.
Choose a date, asset, driver, truck, or partner hauler.
Give the field team a clear stop with every required detail.
Collect statuses, photos, signatures, tickets, and event history.
Review costs and overages, bill the customer, and protect margin.
Most software tells you where the truck is. Excern tells you what the trip cost — drive time, mileage, dump fees, and the driver’s hours attach to the job automatically, so the margin you see per customer is the real one. The account that ‘pays great’ but sits 40 minutes from the yard finally shows its true colors.
Move from the big picture to the exact job, truck, charge, conversation, or event without stitching together five systems.
Every module shares the same operational record. Add the capabilities you need without creating another disconnected island of data.
Assign jobs to drivers — not just trucks — with drag-drop routing across deliveries, swaps, pickups, and service runs.
Routes, stop details, one-tap statuses, photos, signatures, and scale tickets — with live push the second dispatch changes anything.
Every mile and minute lands on the job it belongs to — so you know exactly what each customer costs you, not what you hoped.
Fleet cameras, alerts, and trip history in the same place as the work — pull footage for a dispute without leaving the job.
Every numbered can tracked yard → truck → site automatically as jobs run. No more "where’s 20-yard #14?"
Capture the ticket once at the scale — it prices dump costs, feeds job cost, and bills customer overage from one entry.
Roll-offs, porta potties with cleaning cycles, temp fencing, junk removal — each with its own pricing and cadence logic.
Over capacity or out of area? Sub the job to a partner hauler with rate cards, dispatch messages, and margin tracking — one feature among many, not the whole product.
Branded invoices, statements with aging, and one-click "every invoice as one PDF, grouped by jobsite" for commercial accounts.
Card on file, tap-to-pay links, ACH for the big commercial invoices — money lands without chasing.
Each container runs its own clock — swaps reset it, overages bill against the right box, and nothing double-charges.
AI reads incoming dump and partner invoices, matches them to jobs, and flags the 74% surprises before you pay them.
Tonnage over allowance, rental days past term, extra trips — detected with evidence attached, billed only when you approve.
Invoices, customers, and payments push to QuickBooks on their own. Your accountant never re-keys a thing.
Prospects, customers, sites, contacts, and every quote and conversation — together from the first call.
A customer-facing line and a vendor-facing line that never cross — with photos and voice memos over text, missed-call text-back, and every message on the record.
A branded, embeddable checkout that turns website visitors into confirmed, paid jobs while you sleep.
Customers see their sites, invoices, and history, download statements, request service, and pay — without calling in.
What did this customer pay last time, at this site, at this size? On screen while you quote the next one.
Your customer rates and your vendors’ costs side by side, with the expected margin computed before you commit.
Booked estimate vs. actual bills vs. GPS-measured operational cost — reports show real numbers, never wishful ones.
Profit per job, per customer, per site, per size — with actuals superseding estimates the moment they exist.
Per-person, per-category alerts with quiet hours — drivers get route changes instantly, owners get what owners need.
Dispatcher accounts that never see finances, driver accounts scoped to their route, owner accounts that see it all.
The job can show the customer’s relevant history—service, size, price, terms, dates, and status—right where the new order is being priced. No backtracking into billing. No guessing from memory.
Bring connected fleet information into the same place your team manages trucks and work. Review location, route history, site activity, alerts, maintenance context, and available event media without separating operations from evidence.
Excern keeps the customer experience and financial record consistent whether your own driver fulfills the job or a partner does.
Dispatch drivers, manage containers, document service, track recurring work, and convert completion into billing.
Explore dispatchManage partner haulers, rate cards, vendor bills, customer charges, supporting documents, and closeout from one record.
Explore broker toolsFulfill the core market yourself and route overflow, out-of-area work, or additional services through trusted partners.
See the whole platformExcern uses automation to organize incoming information, prepare the next step, and surface discrepancies. Your team stays in control of prices, charges, and customer-facing actions.
Pull useful details from incoming bills, tickets, and attachments.
Connect the document to the likely customer, vendor, and job.
Put expected rates beside actual costs and charges for human review.
Disposal fee is above the expected amount. Review the attached ticket before approval.
Drivers get a focused mobile workflow for the day. Dispatch gets progress as it happens. The job record collects the proof billing needs without another round of calls and texts.
Excern sits on the money flow, the pricing data, and the demand of every operation on it — which lets us build things standalone software never could. Here’s where the platform is headed. In the works, not vaporware promises: each ships when it’s ready.
Overflow a job to a vetted nearby operator at posted rates — booked, paid work traded hauler-to-hauler. Never shared leads.
Your phone answered at 9 PM by an AI that quotes from your rate card and books straight onto your board.
Commercial invoice approved today, cash in your account today — instead of net-45 from the builder.
Your telematics and camera record becomes leverage for usage-based commercial auto rates.
A fleet card that already knows your routes — spend controls per truck, receipts matched to jobs.
Real, current haul and disposal rates for your metro — so you stop quoting 2019 prices in 2027.
Stop orders that minimize deadhead miles automatically — the savings show up in job cost the same day.
Recycled vs. landfilled tonnage per customer — the report their compliance officer keeps asking for.
Company data is scoped by tenant and access can be shaped by role. Keep sensitive customer, rate, payment, and margin information in the hands of the people who need it.
Payments, customer communication, email delivery, fleet connections, lead capture, and document storage belong inside the workflow—not in a separate tab your team forgets to update.
Walk through the exact way you quote, dispatch, fulfill, bill, and follow up today. We’ll map Excern to the real operation—not a canned software demo.